In immediate danger?
Call 911 for emergency assistance.
Our phone number is a helpline, not a 24-hour crisis hotline. Please do not rely on it for emergency response.
What happens when you contact us
We understand that reaching out can be difficult. Our goal is to listen, understand your needs, and help you explore available options while respecting your choices.
1. Call or leave a message
An on-call clinician may answer, or you may be asked to leave your name, number, a brief message, and a suitable time for a return call. The existing helpline information states that messages are returned within 24 hours.
2. Talk about your needs
A clinician can complete an intake conversation, offer emotional support and resources, and refer the matter to a caseworker when appropriate.
3. Explore support options
The team will do its best to match you with someone who speaks a language you are comfortable using. Depending on availability and your needs, further discussion may be possible in person or by email.
4. Make your own choices
Satnam Rising describes its counseling and referral services as free and emphasizes an empowerment approach. You decide what information to share and what steps feel right for you.
